Skip to main content
Search jobs

Search jobs

Security Supervisor

Edmonton, Canada Position Type Full Time Shift Type Afternoon,Evening,Morning Req ID: 2024-1205219 Work Days Available Monday - Friday,Saturday - Sunday

We are North America's leading security and facility services provider with approximately 300,000 service personnel. At Allied Universal(R), we pride ourselves on fostering a promote from within culture. There are countless examples of individuals who began their career as Security Professionals and today hold positions on our senior leadership team. We offer medical, dental and vision coverage, life insurance, employee assistance programs, company discounts, perks and more for most full-time positions!

Start your phenomenal career with Allied Universal today!

Security Supervisor - Mall Security

Location: Edmonton, Alberta
Pay Rate: $20/hour

Full - Time Job Opportunity


Allied Universal is seeking a professional Security Supervisor to oversee the security operations in one of our premier mall locations in Edmonton, Alberta. As a senior position, the Security Supervisor is responsible for managing all aspects of security, life safety, Occupational Health & Safety (OH&S), and security systems technical support within the designated portfolio. The ideal candidate should be skilled in personnel management, with experience in mall security.


  • At least 1+ years of experience in security in a mall setting.
  • Experience with access control systems, alarm monitoring, and CCTV.
  • Exceptional written and oral communication skills.
  • Intermediate computer skills for operating technology at client-specific sites.
  • Ability to handle crisis situations calmly and efficiently.
  • Must have a valid Alberta Security License.
  • Must have a valid Class 5 (non-GDL) Driver's License.
  • Willingness to work in various environments, including cold weather, rain, or heat.
  • Must have a valid Alberta Security License.
  • Must be eligible to work in Canada up to 40 hours a week
  • First Aid and CPR
  • Must be at least 18 years old.
  • High school diploma or equivalent/GED or equivalent work experience
  • Physically capable of standing or walking for long periods, climbing stairs, and occasionally lifting or carrying up to 20 kilograms.


  • Supervise and manage the security department to ensure safe and efficient operations, in accordance with company policies and operational guidelines.
  • Train, coach, and support subordinate security staff to ensure they meet company standards.
  • Coordinate with mall maintenance, management, and retail tenants, addressing their security-related needs in a timely and professional manner.
  • Monitor and maintain the highest standard of security personnel conduct, ensuring proper patrols and adherence to dress code and discipline.
  • Conduct regular "spot checks" to ensure effective communication and information transfer among security personnel.
  • Review and coach security guards on report writing and ensure proper documentation of incidents and activities.
  • Schedule security personnel for optimal coverage while adhering to employment standards and company guidelines.
  • Conduct table-top training exercises for critical incidents with security, management, and operations staff.
  • Maintain and update the Crisis Response Plan and site-specific information related to emergency protocols.
  • Conduct annual audits of departmental policies and training to ensure best practices are met.
  • Establish and maintain relationships with external service providers and other departments to foster cooperation.


  • Competitive pay rate.
  • Opportunities for career growth and advancement.
  • Comprehensive health benefits, including medical, dental, and vision coverage.
  • Paid training and development programs.


As part of our standard hiring process, all candidates being considered for employment with Allied Universal are required to undergo a background check. This background check may include, but is not limited to, criminal history, employment verification, education verification, and professional references.