Security Professional - Concierge

We are North America's leading security and facility services provider with approximately 300,000 service personnel. At Allied Universal(R), we pride ourselves on fostering a promote from within culture. There are countless examples of individuals who began their career as Security Professionals and today hold positions on our senior leadership team. We offer medical, dental and vision coverage, life insurance, employee assistance programs, company discounts, perks and more for most full-time positions!

Start your phenomenal career with Allied Universal today!

Job Title: Security Professional - Concierge
Location: Calgary, Alberta 

Type: Full-time

Rate of Pay: $ 18.00 - 18.50/ per hour

Shift:  Sunday - Saturday 0000-0800

Allied Universal® is hiring a Security Professional - Concierge.   The position will be responsible for ensuring that all associates and visitors entering a building lobby are assisted in a professional and courteous manner. The Security Professional - Concierge will attend to all tenants and guests with a superior level of customer service with an understanding of their needs and the ability to assist them with a multitude of tasks.                                                      

Responsibilities:

• Perform front desk customer service and handle administrative tasks.
• Provide a prompt, efficient, and polite response to both visitors and internal customers face to face, via the telephone, and e-mail communication
• Communicate effectively with residents, property management, contractors, and other property staff.
• Maintain a professional attitude towards training and security protocols, including emergency response and communications.
• Address and resolve resident complaints, ensuring total client satisfaction.
• Support property management with any additional tasks as required.

Requirements:

• Proficient in reading, writing, and speaking English, with strong reading, writing, and comprehension skills to produce clear and concise reports and understand rules, regulations, policies, and similar instructions.
• Exceptional customer service experience; preferably where face-to-face contact with the public was required
• Eligible to work in Canada for 40 hours per week.
• Hold a valid Security Guard License.
• Familiarity with access control systems and alarm monitoring.
• Knowledge of CCTV monitoring systems.
• High school diploma or equivalent/GED, or equivalent work experience.

Benefits:

• Opportunities for career growth and advancement.
• Comprehensive health and dental benefits
• Paid training and development programs.

Disclaimer:

As part of our standard hiring process, all candidates being considered for employment with Allied Universal are required to undergo a background check. This background check may include, but is not limited to, criminal history, employment verification, education verification, and professional references.