Lobby Ambassador - Campus Secuirty Associate

We are North America's leading security and facility services provider with approximately 300,000 service personnel. At Allied Universal(R), we pride ourselves on fostering a promote from within culture. There are countless examples of individuals who began their career as Security Professionals and today hold positions on our senior leadership team. We offer medical, dental and vision coverage, life insurance, employee assistance programs, company discounts, perks and more for most full-time positions!

Start your phenomenal career with Allied Universal today!

Allied Universal is seeking Lobby Ambassador- Campus Security Associatein Downtown Toronto, for a renowned financial instituation.

Location: Downtown Toronto
Job Title: Lobby Ambassador- Campus Security Associate
Job Type: Full-Time – 1100-1900, Monday to Friday

Pay Rate: $22/hr - $25/hr. with incremental increases based on tenure, performance and completion of courses.

Overview:

Allied Universal is currently hiring a Lobby Ambassador- Campus Security Associate to join a high-profile security team at a prominent financial institution in Downtown Toronto. This full-time role is ideal for candidates with a strong background in corporate security and concierge services, offering the opportunity to blend safety enforcement with premium guest experience.

Main Responsibilities:

• Present a polished, professional, customer friendly image at all times 
• Incident response, patrols and inspections of space and equipment 
• Liaise with Corporate security program in compound incident response 
• Staff and guest information assistance as required; 
• Record activities and incidents via guard tour management system 
• Walk-safe program for employees working after hours 
• Cross training in other security positions as required (e.g. card holder administration assistance, lobby ambassador coverage PSSC break relief). 
• Ability to manage conflicts and incidents and to deescalate 
• Ensure that the facility’s safety and emergency procedures are followed in response to fire alarms and other site emergencies 
• Demonstrate good judgment, common sense, and decision-making ability, particularly when required to take charge and direct others in emergencies or other incidents 
• Meticulous record keeping, report writing, observation skills excellent verbal and written communication skills 

Qualifications/Requirements:

• Be at least 18 years of age with high school diploma or equivalent
• Legally entitled to work in Canada
• Have at least 1 year of security experience in a Class A Commercial/Corporate Environment is preferred.
• Possess effective written and oral communication and interpersonal skills with ability to deal with all levels of personnel and the general public in a professional and effective manner
• Licensing requirements are subject to province and/or local laws and regulations and will be required prior to employment.
• As a condition of employment, employee must successfully complete a background check
• Display exceptional customer service and communication skills
• Have intermediate computer skills to operate innovative, wireless technology at client specific sites
• Ability to handle crisis situations at the client site, calmly and efficiently
• Able to:
• Work in various environments such as cold weather, rain/snow or heat
• Occasionally lift or carry up to 20 kilograms
• Climb stairs, ramps, or ladders occasionally during shift
• Stand or walk on various surfaces for long periods of time

Benefits

• Participation in the Company Health and Dental plan.
• Paid vacation and other wellness benefits. 
• Ability to participate in educational assistance programs.
• Opportunities for career growth and advancement.
• Paid training and development programs.

Disclaimer:

As part of our standard hiring process, all candidates being considered for employment with Allied Universal are required to undergo a background check. This background check may include, but is not limited to, criminal history, employment verification, education verification, and professional references.