Security Emergency Dispatcher

We are North America's leading security and facility services provider with approximately 300,000 service personnel. At Allied Universal(R), we pride ourselves on fostering a promote from within culture. There are countless examples of individuals who began their career as Security Professionals and today hold positions on our senior leadership team. We offer medical, dental and vision coverage, life insurance, employee assistance programs, company discounts, perks and more for most full-time positions!

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Job Posting: Emergency Security Dispatcher

Location: Fort Saskatchewan, Alberta

Wage: $22.00 to $23.98 per hour

Schedule: Full-Time, planned 12-hour rotating shifts (days, nights, weekends, and holidays)

Position Overview:

We are seeking an Emergency Security Dispatcher to join our team in a steady, established industrial setting. In this role, you’ll provide real-time support for emergency incidents, monitor security systems, and dispatch responses to ensure the site’s safety and security. This position offers hands-on experience in high-stakes security dispatching, ideal for those looking to build or enhance careers in emergency response and security operations.

Key Responsibilities:

• Receive, evaluate, and respond to emergency calls, ensuring accurate documentation of all incidents and actions taken.
• Dispatch appropriate emergency services and personnel as needed, maintaining clear and professional communication.
• Monitor CCTV and access control alarms, and document incident timelines and outcomes accurately.
• Operate security alarm systems and control site access for deliveries and visitors.
• Manage routine calls and provide radio and telephone support to field personnel.

Requirements:

• Minimum of5 years of security experience, preferably in an industrial setting, with emergency dispatch experience.
• Familiarity with radio and telephone communication systems and proficiency in Microsoft Office.
• Excellent English communication skills (both verbal and written).
• Strong decision-making abilities under pressure and the ability to prioritize and multitask effectively.
• Strong attendance record and reliability for rotating shift work.
• Alberta Security Officer’s License through the Alberta Solicitor General is required.
• High school diploma or equivalent required.

Additional Information:

Candidates must be able to commit to a rotating schedule, including days, nights, weekends, and statutory holidays.

Benefits:

• Career growth opportunities in security and emergency response.
• Comprehensive health and dental benefits.
• Paid training and professional development.

Disclaimers:

All candidates considered for employment with Allied Universal must undergo and pass a standard background check, which may include criminal history, employment verification, education verification, and professional references.

As a condition of employment at specialized sites, candidates must pass a drug and alcohol (D&A) test before starting work, as part of site-specific safety requirements.