Account Manager - City of London

We are North America's leading security and facility services provider with approximately 300,000 service personnel. At Allied Universal(R), we pride ourselves on fostering a promote from within culture. There are countless examples of individuals who began their career as Security Professionals and today hold positions on our senior leadership team. We offer medical, dental and vision coverage, life insurance, employee assistance programs, company discounts, perks and more for most full-time positions!

Start your phenomenal career with Allied Universal today!

We are North America's leading security and facility services provider with approximately 300,000 service personnel. At Allied Universal(R), we pride ourselves on fostering a promote from within culture. There are countless examples of individuals who began their career as Security Professionals and today hold positions on our senior leadership team. We offer medical, dental and vision coverage, life insurance, employee assistance programs, company discounts, perks and more for most full-time positions!

Start your phenomenal career with Allied Universal today!

Title: Account Manager 

Location: London, Ontario

Position: Full time | permanent | 40-44 hours per week

Language: English fluency required

Shift: 0830 to 1630hrs daily | Available for on call work as required

Pay Rate:  $24.76 per hour

Allied Universal® is seeking a professional and driven Account Manager to oversee day-to-day security operations at an assigned client site. This leadership role is ideal for a people-first manager who thrives in a fast-paced environment, enjoys developing others, and is passionate about providing exceptional service.

As an Account Manager, you will lead a team of security personnel—including supervisors—and be responsible for scheduling, coaching, compliance, and service delivery. You'll be the bridge between our clients and frontline staff, ensuring operations run smoothly and expectations are not just met—but exceeded.

KEY RESPONSIBILITIES:

• Supervise daily security operations at a client site

• Lead, support, and develop a team of guards and supervisors

• Manage staffing needs, schedules, payroll completion, and training compliance

• Maintain strong working relationships with the client and your team

• Ensure adherence to operational procedures and site-specific standards

• Respond to after-hours emergencies as required

• Champion company values, ensure policy compliance, and manage escalations

WHAT YOU BRING:

• A valid Ontario Security Licence

• Minimum 2 years in operations, business, or supervisory roles

• Over 25 years old with a clean driving record (insurance requirement)

• Full G-class licence and access to a reliable vehicle

• Valid First Aid/CPR certification

• Strong communication, time management, and problem-solving skills

• Comfort using digital tools for scheduling, reporting, and communications

Why Join Us?
This is more than a management job—it’s a chance to grow a team, build client trust, and shape the success of a key account. You'll be supported by national systems and local leadership, with room to develop your career in the security industry.