Operations Support Specialist

Company Overview:

We are North America's leading security and facility services provider with approximately 300,000 service personnel. At Allied Universal(R), we pride ourselves on fostering a promote from within culture. There are countless examples of individuals who began their career as Security Professionals and today hold positions on our senior leadership team. We offer medical, dental and vision coverage, life insurance, employee assistance programs, company discounts, perks and more for most full-time positions!

Start your phenomenal career with Allied Universal today!

Company Overview:

We are North America's leading security and facility services provider with approximately 300,000 service personnel. At Allied Universal(R), we pride ourselves on fostering a promote from within culture. There are countless examples of individuals who began their career as Security Professionals and today hold positions on our senior leadership team. We offer medical, dental and vision coverage, life insurance, employee assistance programs, company discounts, perks and more for most full-time positions!

Start your phenomenal career with Allied Universal today!

Allied Universal is seeking Operations Support Officer (OSO) in Mississauga, ON.

Job Title: Operations Support Officer (OSO)

Type: Full Time

Location: Mississauga, ON

Payrate: $20.00/hour to $21.34/hour

Schedule: Tues-Fri 0000-0800, Sun 0800-2000

Overview:

Allied Universal is currently seeking a skilled and detail-oriented Operations Support Officer (OSO) Security Professional to join our team. The ideal candidate will be responsible for administering a high volume of physical security access badge requests and ensuring timely, accurate, and professional service. The OSO will manage badge provisioning, inventory, and access-related concerns across multiple sites, all while maintaining a high level of customer service and operational efficiency. If you are organized, proactive, and thrive in a multi-tasking environment, we would love to hear from you.

Key Responsibilities:

• Administer and process physical security access badge requests, including provisions for new, replacement, and other types of access requests for Business Units, Contractors, and Vendors across various sites.

• Manage multiple tasks and prioritize effectively to meet deadlines in a fast-paced environment.

• Complete required documentation with due diligence, ensuring all information is accurate and processed promptly.

• Build and maintain strong relationships with internal and external partners, addressing any questions or concerns regarding access-related issues.

• Manage inventory and procurement of access badges and card printer supplies.

• Investigate, resolve, and escalate access-related issues or concerns in a timely manner.

• Communicate professionally with staff, including site management and security teams
• Handle security incidents and emergencies calmly and efficiently

Requirements:

• High school diploma or equivalent/GED or equivalent work experience.
• Must have 1-2 years of experience in Corporate Office Building. 
• Eligible to work in Canada for 40 hours a week, due to shift requirements. 
• Must have a valid Ontario Security License.
• First Aid/Cpr certification.
• Proficiency with software applications and systems, such as Honeywell System and CCURE 9000, is preferred but not essential.

• Strong organizational and administrative skills, with the ability to track data, manage files, and prioritize tasks effectively.

• Excellent communication skills, both verbal and written, for efficient interaction with colleagues and external partners.

• Flexibility to adapt to changing work priorities and business needs.

Benefits:

• Opportunities for career growth and advancement.
• Comprehensive health and dental benefits
• Paid training and development programs.

Disclaimer:

As part of our standard hiring process, all candidates being considered for employment with Allied Universal are required to undergo a background check. This background check may include, but is not limited to, criminal history, employment verification, education verification, and professional references.