Security Account Manager
Mississauga, Canada Position Type Full Time Shift Type Afternoon,Morning Req ID: 2025-1337908 Work Days Available Monday - FridayWe are North America's leading security and facility services provider with approximately 300,000 service personnel. At Allied Universal(R), we pride ourselves on fostering a promote from within culture. There are countless examples of individuals who began their career as Security Professionals and today hold positions on our senior leadership team. We offer medical, dental and vision coverage, life insurance, employee assistance programs, company discounts, perks and more for most full-time positions!
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Position: Security Account Manager
Type: Full Time
Wages: $23.00 - $24.00 / hr
As a Security Account Manager at Allied Universal®, the job is accountable for day-to-day operations of an assigned account, including management and professional development of security personnel. The Security Account Manager will build, improve, and maintain relationships with the client and employees: develop and retain staff; coordinate needed support services and solve problems to effectively run the account. This role is responsible for overseeing maintenance of weekly operating schedules, and providing after-hour emergency response as required.
KEY RESPONSIBILITIES:
Operational Management:
- Oversee daily security operations within client sites.
- Ensure compliance with company policies and regulations.
- Conduct regular inspections and audits to ensure security protocols are followed.
- Maintain and implement emergency response plans and procedures
Client Relations:
- Maintain strong relationships with client and stakeholders.
- Address client concerns and provide timely resolutions.
- Conduct regular client meetings to review security needs and performance.
- Develop and present security reports to client and stakeholders.
HR Management:
- Coach/train/mentor security staff
- Assist with human resources matters
- Assist with recruiting of new staff
- Monitor and control expenses related to security operations.
- Develop and implement strategies to achieve financial targets.
Schedules and Training:
- Ensure all schedules and training requirements are up to date
Compliance and Reporting:
- Ensure all security activities are documented accurately.
- Prepare and submit regular reports to client and stakeholders.
- Ensure compliance with all contractual obligations.
QUALIFICATIONS:
- Minimum of 2- 5 years of experience in security/security management or with at least 3 years in supervisory role.
- Proven ability to lead and manage a team.
- Strong knowledge of security operations and procedures.
- Excellent communication and interpersonal skills.
- Ability to work under pressure and multi-task.
- Proficient in Microsoft Office Suite and security management software.
- Valid G license - with a clean drivers abstract.
Work Environment:
- The Account Manager may need to respond to emergency situations outside of normal working hours.
- The position involves on-site visits.
Benefits:
- Flex Tiered Benefit Program (Bonze, Silver and Gold Plans)
- Professional development and training opportunities.
- Fuel card
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