Security Guard

We are North America's leading security and facility services provider with approximately 300,000 service personnel. At Allied Universal(R), we pride ourselves on fostering a promote from within culture. There are countless examples of individuals who began their career as Security Professionals and today hold positions on our senior leadership team. We offer medical, dental and vision coverage, life insurance, employee assistance programs, company discounts, perks and more for most full-time positions!

Start your phenomenal career with Allied Universal today!

We are North America's leading security and facility services provider with approximately 300,000 service personnel. At Allied Universal(R), we pride ourselves on fostering a promote from within culture. There are countless examples of individuals who began their career as Security Professionals and today hold positions on our senior leadership team. We offer medical, dental and vision coverage, life insurance, employee assistance programs, company discounts, perks and more for most full-time positions!

Start your phenomenal career with Allied Universal today!

Allied Universal is seeking Professional Security Professional- Operation Officer in Canada.

Position: Security Professional- Operations Officer

Location: Mississauga, ON

Payrate: $19.94/hr

Status: Full-time 

Shift: Monday - Sunday, Various Shifts depending on the coverage required

Job Description

• The Operations Support Officer (OSO) will be responsible for administering high volume of physical security access badge requests (ex: provisions new, replacement badges and other types of access requests) from Business Units, Contractors and Vendors from various sites across Canada.
• Provisions access badges within 48 hours of the initial request.
• Manage efficiently in a multi-tasked environment and ensure deadlines are met.
• Apply appropriate due diligence ensuring accuracy in preparing and promptly completing all required documentations.
• Assists in Photo Lab with lunch/break coverages and other areas in which they need further support
• Ensures the optimal level of customer service and professionalism is always provided.
• Maintains strong relationships with internal and external partners and peers as necessary, including responding to questions or concerns.
• Inventory management and procurement of all new access badges and printer supplies.
• Investigates, resolves access issues/concerns and manages escalations in a timely and professional manner.
• Tracks and orders supplies for PSAS team (e.g. card printer supplies, etc.)
• Provisions HR Delta reports on a daily basis (contains lists of individuals who have left TD Bank); cancelling employees/contractors physical access from the access control systems and communicates with all corporate base building locations to confirm cancellations on their own ACMS.

Job Requirements:

• Maintain proficiency with software applications/programs and/or department specific systems as required (e.g. Honeywell System, CCURE 9000, etc).
• Provide accurate, organized and efficient administrative support; collect and track data, research information, create and maintain files, and perform other administrative assignments as required.
• Prioritize and manage own workflow to ensure quality and efficiency (i.e. meet deadlines; be flexible in adjusting to changing work priorities).
• Efficiently manage expectations/concerns through strong communication skills, both verbal and written.
• Ensure accuracy and attention to detail.
• Take initiative to identify and recommend improvements in own job function, investigate issues requiring resolution.
• Meet changing business needs with flexibility.
• Identify, suggest and actively participate in process improvements.
• Be highly organized, able to manage multiple tasks under tight timeframes, and a self-starter who is able to work both independently and function well within a team.
• Participate fully as a member of the team and contribute to a positive work environment.
• Be an effective team player and flexible in adjusting to changing work priorities.
• Support the team by continuously developing knowledge in own area.
• Support a positive work environment that promotes customer service.
• Participate in knowledge transfer within the team.

Qualification/Skills/Experience:

• Knowledge of PSAS access control systems (CCURE 9000, Honeywell System) considered an asset, but not essential
• Computer skills
• Customer Service
• Time Management
• Effective Communication

Benefits:

• Opportunities for career growth and advancement.
• Comprehensive health and dental benefits
• Paid training and development programs.

Disclaimer:

As part of our standard hiring process, all candidates being considered for employment with Allied Universal are required to undergo a background check. This background check may include, but is not limited to, criminal history, employment verification, education verification, and professional references.