Service Manager

Company Overview:

We are North America's leading security and facility services provider with approximately 300,000 service personnel. At Allied Universal(R), we pride ourselves on fostering a promote from within culture. There are countless examples of individuals who began their career as Security Professionals and today hold positions on our senior leadership team. We offer medical, dental and vision coverage, life insurance, employee assistance programs, company discounts, perks and more for most full-time positions!

Start your phenomenal career with Allied Universal today!

Company Overview:

We are North America's leading security and facility services provider with approximately 300,000 service personnel. At Allied Universal(R), we pride ourselves on fostering a promote from within culture. There are countless examples of individuals who began their career as Security Professionals and today hold positions on our senior leadership team. We offer medical, dental and vision coverage, life insurance, employee assistance programs, company discounts, perks and more for most full-time positions!

Start your phenomenal career with Allied Universal today!

• Oversee day-to-day security operations across assigned client sites.
• Ensure full compliance with company policies, procedures, and regulatory requirements.
• Conduct regular site inspections and operational audits.
• Develop, implement, and maintain emergency response plans and protocols.

• Build and maintain strong, long-term client relationships.
• Respond promptly and effectively to client inquiries and concerns.
• Conduct regular client meetings to review service performance and evolving security needs.
• Prepare and deliver detailed security reports and performance updates.

• Support branch budgeting processes and ensure cost-effective operations.
• Monitor expenses related to security services and identify cost-saving opportunities.
• Contribute to strategies aimed at achieving financial and operational targets.

• Identify and pursue new business opportunities within the GTA region.
• Collaborate with the sales team to develop proposals and secure new contracts.
• Stay informed on industry trends, competitor activity, and market conditions.

• Ensure accurate documentation of all security operations and activities.
• Prepare and submit regular reports to regional leadership.
• Maintain compliance with contractual obligations and industry standards.

• Minimum of 3–5 years of experience in security management, including at least 3 years in a supervisory role.
• Demonstrated leadership and team management capabilities.
• Strong knowledge of security operations, procedures, and best practices.
• Excellent communication, organizational, and interpersonal skills.
• Ability to manage multiple priorities in a fast-paced environment.
• Proficiency in Microsoft Office Suite and security management systems.
• Valid Class G driver’s license with a clean driving record.

• Combination of office-based work and on-site client visits.
• Main office located in Mississauga
• Availability to respond to emergencies outside regular business hours as required.

• Competitive salary with performance-based bonus opportunities.
• Flexible tiered benefits program (Bronze, Silver, Gold plans).
• Pension plan.
• Company vehicle or car allowance, including fuel card.
• Comprehensive wellness program, including enhanced vacation and leave policies.
• Ongoing professional development and training opportunities.