Physical Security Administrator

We are North America's leading security and facility services provider with approximately 300,000 service personnel. At Allied Universal(R), we pride ourselves on fostering a promote from within culture. There are countless examples of individuals who began their career as Security Professionals and today hold positions on our senior leadership team. We offer medical, dental and vision coverage, life insurance, employee assistance programs, company discounts, perks and more for most full-time positions!

Start your phenomenal career with Allied Universal today!

Allied Universal is seeking Physical Security Administrator in Montreal, QC.

• Location:Montreal H3B 3Y5
• Rate of pay: $ 21.00$ to 23.35/hour plus bonuses
• Schedule : Monday to Friday 9h00 - 17h00
• Bilingual (English and French) & Computer skills
• Complementary health and life insurance
• Career advancement opportunities
• Free online courses for career development
• Full and part-time employment opportunities

Role Summary:

The Physical Security Administrative Support role will focus on key areas such as reception duties, bilingual switchboard, access administration, customer service, and advanced security project assistance.

Under the guidance of the Lead Business Support Security Specialist, the Physical Security Administrative Support role is a crucial member of the Business Support Program. This role will be required to balance competing priorities such as bilingual switchboard, on-site assistance for clients and employees, assisting with email inquiries and large initiatives as required. We are looking for a candidate that is forward thinking, looks to question and enhance processes, and to provide a best-in-class customer experience to all clients and staff.

Main Accountabilities: 

• Operate a bilingual multi-line switchboard phone system and transfer the calls accordingly.
• Assisting and directing clients, visitors, staff, and vendors upon arrival, and managing the logbook.
• Assisting with reception coverage, email inquiries and alarm testing.
• Contribute to program development, encourage knowledge and idea sharing through collaboration with peers.
• Work closely with the Tech Solution team by processing requests, distributing passes, and coordinating other program elements as needed.

Competencies:

• Fluency in spoken and written French and English, with the ability to produce reports and communicate with customers and other stakeholders in both languages, as required by the position
• Experience with access control and access control systems.
• Best-in-class customer service skills, to ensure the best experience for anyone they interact with on daily basis.
• Demonstrated sensitivity to issues of ethics, diversity, equity, and harassment in the workplace. 
• Firm understanding of organizational priorities and relationships.
• Strong collaboration skills.
• Advanced level organizational, interpersonal, problem solving and communication skills.
• Self-starter, strategic thinker, negotiator, and consensus builder. 
• Computer systems aptitude and problem-solving skills.
• Proficient in Microsoft Office, including PowerPoint, Excel and Word.

Education and Experience: 

• Minimum of 2 years of relevant experience within a reception/office environment and/or experience within a similar setting.
• Post-secondary diploma would be beneficial.