Security ID Administrator - Bilingual

Company Overview:

We are North America's leading security and facility services provider with approximately 300,000 service personnel. At Allied Universal(R), we pride ourselves on fostering a promote from within culture. There are countless examples of individuals who began their career as Security Professionals and today hold positions on our senior leadership team. We offer medical, dental and vision coverage, life insurance, employee assistance programs, company discounts, perks and more for most full-time positions!

Start your phenomenal career with Allied Universal today!

Company Overview:

We are North America's leading security and facility services provider with approximately 300,000 service personnel. At Allied Universal(R), we pride ourselves on fostering a promote from within culture. There are countless examples of individuals who began their career as Security Professionals and today hold positions on our senior leadership team. We offer medical, dental and vision coverage, life insurance, employee assistance programs, company discounts, perks and more for most full-time positions!

Start your phenomenal career with Allied Universal today!

Allied Universal is seeking a Security ID Administrator - Bilingual in Waterloo, Ontario.

Job title: Security ID Administrator - Bilingual 

Employment Type: Full time
Hourly Rate: $26.11
Schedule: Monday to Friday, 12pm to 8pm

Eligibility Requirement:
Candidates must have a minimum of five (5) years of residency in Canada to meet site-specific security clearance requirements.

Position Overview

Allied Universal is seeking a vigilant, detail-oriented Security ID Administrator - Bilingual (English and French) to support security operations through continuous monitoring, accurate reporting, and effective incident response. This role combines security operations with administrative and customer service responsibilities, requiring professionalism, strong communication skills, and the ability to manage multiple tasks in a fast-paced environment.

Key Responsibilities

• Monitor alarm systems and CCTV to identify and assess potential security threats.

• Operate a Security Desk, providing professional front-line support and assistance.

• Deliver high-quality customer service to employees, visitors, and stakeholders.

• Accurately document and report incidents, access requests, and daily activities.

• Perform administrative duties including data entry, email correspondence, and record management.

• Assess risk levels and determine appropriate responses.

• Manage remote access to secure areas, ensuring authorization compliance.

• Conduct routine inspections of security systems and equipment.

• Respond promptly to emergencies and coordinate with law enforcement and emergency services as required.

• Maintain detailed logs for compliance, audit, and operational review.

Qualifications and Requirements

• Must be Bilingual (English & French)

• 1–2 years of experience in a Security Operations Center, Security Desk, or similar environment.

• Administrative and customer service experience in a professional setting.

• Valid Ontario Security Guard Licence.

• Ability and willingness to work flexible schedules, including weekends and overnight shifts.

• Minimum age of 18 years.

• High school diploma or GED, or equivalent work experience.

• Minimum five (5) years of residency in Canada.

• Proficiency with security technology, wireless communication systems, and access control systems.

• Strong working knowledge of Microsoft Office applications.

• Valid First Aid and CPR certification.

Benefits

• Opportunities for career growth and advancement.

• Paid training and professional development programs.

Disclaimer

As part of the Allied Universal hiring process, all candidates being considered for employment must successfully complete a background screening. This may include, but is not limited to, criminal background checks, employment and education verification, and reference checks.